Refund Policy

If you want to cancel order, please send us request before order been sent out.
Can't accept cancel order after order been sent out and tracking shows parcel still on the way to you.
If you are not satisfy with the goods you received, welcome to send us email for details. We will be happy to listen to your suggestions and feedback.
Please contact us within 5 days of receiving your order if you would like to request a return.
Items are returnable as long as they are in the same new, unused condition as they were when they left our office. Partially cut strands, used items, and partial packs of items are NOT RETURNABLE. Shipping charges are not refundable, and return shipping is the customer's responsibility. We will determine in our sole discretion, upon receiving a request for a return, whether it will be granted.
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